About

FAQ

• Where is the store based?

  Edmonton, Canada

• Do I need to sign up for a Storenvy account?

  No, you do not have to sign up for a Storenvy account.
  Select the Continue as Guest option during checkout.
  You will only have to provide your email address to receive your purchase receipt.

• How can I contact you?

  Email us at [email protected]

• Do you ship to the USA?

  Yes! All T-Shirts ship to the US for FREE!

  Stickers and other items ship for cheap!

• What currency are your prices?

  All prices are in USD.

  Click here to calculate your total in Canadian dollars. (USD to CAD)

• Do you ship to the USA / Canada / International?

  Yes! We ship worldwide. but we NO LONGER ship to the E.U.

  Under your CART TOTAL amount it says SHIPPING ESTIMATE

  Here you can change the shipping estimate to your location by clicking on the green text.

• Do you accept orders placed outside of the US?

  We sure do! We are based in Alberta, Canada so your packages will take some time. We ship worldwide except to countries in the E.U. Please keep in mind you are responsible for any customs fee or duties on your delivery.

• How long will it take to receive my order?

  We prepare orders asap and we batch our shipments to go out at the end of the week.
  We provide insurance and tracking information for every package.
  Keep in mind these times are approx and vary based on holiday rushes, your specific location and local postal service. Thanks for your order and your patience! All shirts are made to order.
  
  

  Canada - 1 to 2 weeks.
  USA - 2 to 4 weeks.
  International - 2 to 12 weeks.
  
  We ship worldwide. Please keep in mind you are responsible for any customs fee or duties on your delivery.

• Do you ship to the EU?

  We will no longer ship to countries that are part of the EU.
  
  

  The European Union is a group of 27 countries in Europe. (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden)

  Beginning July 1st 2021 online sellers are required to collect and remit VAT taxes to European countries. This is ridiculous and unfair to small businesses that operate across the globe.

  Any orders from these countries will be refunded. Please contact us with any concerns.

• I can't checkout because the cart screen is blank/other errors?!

  This is a browser issue. Make sure your web-browser is up to date and you don't have any conflicting extensions. (Adblockers / etc) These type of extensions may cause issues. If errors persist, please try another browser. We have tested the site in Firefox with no issues.
  
  Contact us if you still encounter issues.

• What shirts do you use?

  Gildan Softstyle Adult T-Shirt 64000
  
  - 100% Cotton
  - Preshrunk jersey knit
  - Seamless double-needle 3/4" collar
  - Taped neck and shoulders
  - Rolled forward shoulder
  - Double-needle sleeve and bottom hems
  - High stitch density fabric
  - Tear away label
  
  Click HERE for more information and size charts.
  
  We use Gildan Heavy Cotton 5000 shirts for larger sizes.
  Click HERE for more information and size charts.
  
  PS - We are VERY picky about shirts. We're so pleased that we found a supplier for these Gildan Softstyle shirts. Very soft feel and a dream to wear. The perfect length, tapered sleeves and slightly fitted torso to avoid the big boxy style.

• How are the shirts printed?

  
  Heat press vinyl transfers - Designs are cut from a vinyl sheet and the heat press fuses the vinyl to t-shirt fabric for a smooth and durable finish. Best for limited colors. Think names and numbers on sports uniforms, but we print demons and such.
  Learn more HERE

• How do I care for my shirts?

  Gildan Softstyle shirts are 100% cotton so they will shrink a bit (.5 to 1 inch in length and width) after going through a wash and dry cycle.

  Remove tear away tags with ease after first wash as they may become more brittle if not removed.
  
  For optimal care : Machine wash delicate in cold water and lay flat to dry. This insures the least amount of stress on the garment and print.
  
  Using a medium setting on your dryer will also rejuvenate any wrinkles and folds in the design vinyls material.
  
  

  Your own body heat from wearing the shirt will also smooth out the vinyl material.

  Check out our Care & Repair Page

  
  

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.